This is a message sent via In the Know - Lancashire. This information has been sent on behalf of Action Fraud (National Fraud Intelligence Bureau)

Action Fraud (Action Fraud, Administrator, National)


The scam usually involves a ‘pop up’ on your computer or a text message advertising a free 14-day trial. In signing up to this trial you are asked for your credit or debit card details and after the 14 days have elapsed, recurring payments are taken.

Recurring payments or continuous payment authorities are similar to a direct debit, but can be much harder to cancel or identify who is debiting your account. In most cases victims are finding it extremely difficult to cancel the subscription and the products are either not delivered or are inferior. 

Common pharmaceuticals or supplements being advertised are teeth whitening products, food supplements and slimming tablets.

Protect Yourself
  • If you desire such products speak to your GP or a local pharmacist.
  • Be vigilant of free trials and always read the Terms and Conditions.
  • Conduct basic online research of the company before registering your details and financial information.
It is important to remember that in most free-trial cases because you have paid for a product and received it, this cannot be recorded as a fraud. If you have already entered your card details on one of these websites, call up you bank immediately to stop these payments and give us a call on0300 123 2040 for advice.